What are your Chinese customers looking for?
Should I bring cash or credit card?
When and where can I exchange Chinese Yuan (CNY)?
What is the tipping rule?
How do I order food and service?
Why didn’t my card go through?
Why is the waiting line so long?
Why is there a foreign transaction fee?
Why does it take so long for the refund to arrive at my bank account?
Why don’t overseas merchants accept mobile payment?
Travel should be much easier.
Partner with Citcon to accept mobile payments from Chinese tourists.
The Travel solution for you to:
Our POS terminal on-the-go does everything you need to accept mobile payments from Chinese tourists. No upfront cost or additional terminal needed. Use your own device to accept Alipay and WeChat Pay immediately. Available for free download on both App Store and Play Store.
As easy as entering the payment amount and scan customer’s mobile wallet. Our versatile POS terminal helps you process mobile payments over WiFi or 3G/4G networks.
Enabling Alipay and WeChat Pay on your own POS system is just a matter of making one API call. Top POS vendors are already Citcon’s partners.
Online payment integration is made easy through our API. Whether your business runs on desktop, mobile, or WeChat, we’ve got you covered.
Looking for customized marketing solutions to drive traffic?
Proud partner of leading travel brands
Citcon is an extremely professional and knowledgeable partner for Caesars Entertainment. Working with them has simplified the process and transition to Chinese digital payment. Their technical capabilities in this area are unsurpassed and trusting.
— Bruce C. Bommarito
Corporate Vice President of International Marketing, Caesars Entertainment Group
We put our customers at the heart of our business. Citcon's payment innovations, along with our exceptional products and services, provide a delightful shopping experience throughout the customer journey.
— Mike Osorio
Former Region President Americas, Pacific Islands, Japan, DFS Group
Introducing the capability to process Alipay and WeChat Pay transactions in our outlets has been both financially rewarding and educational. Our team has been quite happily surprised with the transaction volume and value that we have generated through these programs since launching in our outlets late last year.
— Matthew Greenbaum
Vice President, iShoppes
Our collaboration with Citcon to enable Alipay and WeChat Pay is an easy one for us. It allows us to connect with millions of Chinese visitors and show them how much we respect them and value their business.
— Joe Waller
CEO, Pacific Gateway
As the Chinese consumer is anticipated to remain one of the largest growth drivers in the global luxury market, this addition offers added convenience for our guests, while increasing social engagement and further enhancing our ability to provide the legendary personalized service for which Mandarin Oriental is known
— Philipp Knuepfer
General Manager of Mandarin Oriental, Boston
How did Caesars Entertainment Group succeed with Chinese travelers?
With a simple set-up and a seamless integration process, Citcon solution requires minimal engineering development efforts and training. The feedback for the new platform confirmed that Caesars Entertainment had made the right decision. It gets people excited to see that we have these payment methods when they arrive. For Chinese consumers accustomed to living a “cashless life,” it’s a relief to use their mobile payment apps while traveling. The experience is simpler, faster, and more convenient and lets them put their focus where it belongs - on enjoying their trip.