Join Our Team

About CITCON

Silicon Valley-based CITCON is the most trusted QR based mobile payment solution expert in the world. It prides itself in building payment infrastructures to enable worldwide mobile wallet consumers to shop and pay anywhere, anytime. Founded in 2015, Citcon started as the first and largest authorized merchant acquirer for Alipay and WeChat Pay, two of the most popular mobile wallet providers in the world, then quickly expanded its footprint worldwide by connecting over 20 global wallet providers with reach to over 2 billion mobile wallet users. CITCON provides both in-store, and mobile / web / E-commerce payment solutions for thousands of merchants including renowned brands such as Caesars Entertainment, MGM Resorts, LVMH, DFS, Pacific Gateway, Revolve, Tumi, Blue Nile among many others, covering a variety from Retail, Hotel, Food & Beverage, Transportation, Entertainment to E-commerce.

U.S.

Job Title: AWS DevOps Engineer

Industry: Fintech

Location: Santa Clara

Job Type: Full-time, Permanent

Responsibilities

  • Maintain and improve SaaS production environment in AWS
  • Automate system management and monitoring tasks
  • Enhance infrastructure security by technology and process
  • Mentor junior engineerS

Required Experiences and Skills

  • 3+ years of hands-on experiences on AWS DevOps for SaaS business
  • Deep understanding of computer architecture and TCP/IP network
  • Expertise in AWS networking, EC2, S3, IAM, RDS, CloudWatch, and ElasticCache
  • Familiar with various AWS security features, such as GuardDuty and SecurityHub
  • Familiar with Ansible or Shell script
  • Self-motivated and proactive problem solver
  • Fast learner and result-driven
  • Efficient communicator and good team player

Additional Considerations

  • Knowledge of PCI DSS or other security standards
  • Knowledge of MySQL and/or MongoDB administration
  • Experience with serverless and container deployment
  • Experience in setting up and managing ELK
  • System performance tuning
  • Programming skill with Node.js, PHP, or other language
  • Integration of AWS with other popular IT product, such as Slack

 

Job Title: Senior Director of Sales

Industry: Fintech

Location: US/Europe

Job Type: Full-time, Permanent

Job Description

Reporting to the VP of Sales, the new employee will have the following responsibilities:

  • Create leads among retailers of different verticals
  • Negotiate enterprise-level contracts in different countries
  • Assist the VP of Sales to manage the Sales Team
  • Pitch to C-level executives (CFO, CIO, CTO) and convert sales leads
  • Collaborate with Citcon account management team to help merchants generate more volume
  • Provide weekly report to VP and senior leadership for sales operation KPIs, work with the leadership team to define sales strategy
  • Provide market feedback to the leadership & product team regarding competitive offerings, prospect needs and generate product development ideas
  • Planning and executing the sales strategy to penetrate into new markets & verticals
  • Work with Operations & Customer Success team to maintain a good relationship with key accounts and help them to develop their Chinese business
  • Package based on fix+bonus

Qualifications

  • >10 years’ experience in Sales, including contract negotiation and review
  • Strong knowledge of the payment industry and its needs, process, and habits
  • Prior business development experience is a must
  • Experience in the contactless and QR payment industry is a strong plus
  • A proven track record of delivering sales results in an integrated cross-channel environment
  • Four-year bachelor or above Majored in Business, Marketing, Retail business or related field
  • Passionate about FinTech, payment, internet business, and familiar with market trends
  • Strong verbal and written communication skills required, including contract legal language
  • Multilingual (English, French, Italian, Chinese…) speaker preferred but not required
  • Can work in a fast-paced environment and deal with ambiguity and stress and stay cool
  • Some travel might be needed in North-America and Europe (unless unsafe due to pandemic)

Job Title: Director of Lead Generation

Industry: Fintech

Location: Santa Clara

Job Type: Full-time, Permanent

Job Description

Reporting to VP of Marketing or COO & President, the new employee will have the following responsibilities:

  • Lead our demand and lead generation planning efforts, including the overall strategy, producing new and nurtured lead generation goals and forecasts, setting the budget spend priorities, and measuring overall results against plans
  • Develop campaign strategies that leverage the full scope of marketing programs, including online, tradeshow and events, email nurturing programs, telemarketing, advertising, and more
  • Work with the marketing communication team to develop targeted content assets
  • Manage the lead qualification process using predictive lead scoring and refine end-to-end campaign and lead management processes
  • Own the conceptualization of demand creation, nurturing, and scoring strategy (explicit and implicit scoring techniques to prioritize leads for the sales teams)
  • Systematically monitor and analyze performance against lead and other marketing goals and over past performance and continually drive Marketing ROI to optimize the program and ongoing growth, looking for areas for additional investment in time and money
  • Provide a weekly report to VP and senior leadership for KPIs, work with the leadership team to define demand generation strategy
  • Package based on fix+bonus

Qualifications

  • 5+ years’ experience in leads and demand generation for B2B business
  • Strong strategic thinking, tying lead generation activities to overall company go-to-market strategy
  • Prior demand generation experience targeting mid-market/enterprise companies in FinTech, the software or SAAS industries
  • Strong business and marketing acumen and results-oriented
  • Familiar with Ansible or Shell script
  • Highly knowledgeable about marketing automation systems
  • Experience partnering with Sales on pipeline development (e.g. Salesforce, Pipedrive, etc.)
  • Highly self-motivated contributor with a proven track record of results
  • Personal drive to push your career forward If you’re an experienced marketer on your way up, creative, analytical, detail-oriented, and comfortable working in a fast-paced environment, we’d love to talk to you.
  • Four-year Bachelor or Master’s Degree. Majored in Business, Marketing, Retail business or related field
  • Can work in a fast-paced environment and deal with ambiguity and stress and stay cool

Job Title: Senior Software Engineer (Full-Stack)

Industry: Fintech

Location: Santa Clara

Job Type: Full-time, Permanent
Job Description
Join our fast-growing team to bring the easiest payment solution to millions of consumers and thousands of merchants. You will develop microservices with high performance and high availability, with opportunities to work on the web and mobile clients.

Responsibilities

  • Bachelor degree in CS, EE, CE, or software-related majors, or equivalent experience
  • 5+ years of experience to develop SaaS products
  • Hands-on experiences with JavaScript, Node.js/ExpressJS, and PHP
  • Familiarity with web technologies, debugging, & performance tuning
  • Experience with Git, Jira, and Confluence
  • Proficiency with MySQL, Redis, and MongoDB
  • Self-motivated, fast learner, and productive under high pressure
  • Result-driven with attention to detail
  • Experience with highly scalable and high availability architectures
  • Experience to design, implement and test RESTful API

Qualifications and Requirements

  • 2+ years of experiences in FinTech
  • DevOps experience on AWS
  • Familiar with the agile development process
  • Deep understanding of HTML and CSS and at least one modern front-end frameworks (React, AngularJS, or Vue)
  • Strong organizational and project management skills

Submit your application to hr@citcon-inc.com

U.S.

Job Title: Operations Specialist

Industry: Fintech

Location: Canada

Job Type: Full-time, Permanent
Job Description

CITCON is looking for an system engineer in Toronto, Canada to support all elements for CITCON’s Merchant Technology . This role will lead or support various initiatives based on the needs of the business, as well as contribute to maximize customers’ satisfaction in the service.

Responsibilities

  • Assists merchant onboarding with CITCON online and offline API.
  • Manage Incident, Problem, and Change to ensure these tasks are completed within the agreed SLA
  • Work collaboratively with cross-functional teams on various projects.
  • Performs troubleshooting and find the root cause of merchant payment issues.
  • Own, drive and optimize assigned projects

Qualifications

  • A Bachelor’s degree in CS. A Master’s Degree is a plus.
  • 2-3 years’ experience in Linux and TCP/IP network routing and switching
  • 2-3 years’ experience in MySQL database
  • 2-3 years’ experience of programming skill such as bash, PHP, Python, Node JS
  • Strong troubleshooting skills
  • Strong written and verbal communications skills in both English and Mandarin
  • Self-motivated and able to work independently
  • Ability to remain calm, lead and make solid decisions in intense, high action situations
  • Strong people and relationship-building skills and have the ability to work effectively and collaborate with all levels of colleagues and partners.

 

Submit your application to hr@citcon-inc.com